Browse our rental catalogue and click on the lens you would like to rent. Enter the rental start and end dates you are interested in and click the "Check Availability" button. If a lens is available for the dates you selected, add it to your shopping cart and check out when you are ready. Your lens rental will be shipped inside a professional case using Canada Post to arrive on or before the first day of your lens rental period. At the end of the lens rental, return the lens and all accessories to any Canada Post outlet using the pre-paid return shipping label included with the lens.
No. Lens Lenders serves all of Canada exclusively through the Internet. We do not have the facilities, staff or insurance for customer visits.
We plan to grow as our customer needs do. If there is a rental lens you would like us to carry, please make a suggestion.
No deposit is required.
No. Our specialty is renting lenses, not selling insurance. We recommend that customers contact their professional insurance agent or broker to ask about insurance coverage for rented property in their care.
Yes. But only YOUR credit card. Do not use a credit card printed with another person's name.
Yes. Paypal is offered as a payment option when you complete your reservation.
Yes. Interac E-Transfer is offered as a payment option when you complete your reservation. Simply follow the instructions. You can read more about E-Transfers on the Interac website.
Your credit card or other payment choice will be charged when you pay for your reservation. Reservations are not booked unless paid.
No. Shipping is free to anywhere in Canada.
Yes. The GST or HST applicable to the province where the rental is shipped to will be added to your order.
Your rental lens will arrive on or before the first day of your lens rental period. Tracking information will be sent to your e-mail address.
You have full use of the lens rental through to the end of the last day of your lens rental period. The lens should be returned to Canada Post by 12:00 noon after the last day of your rental period. You don't need to determine shipping time back to us. Your rental is complete when Canada Post scans the package bar code.
We have never had a lens arrive to a customer damaged. In the unlikely event that your rental is damaged during shipping, please contact us immediately. You will not be responsible to pay for damages that occur during shipping.
The rental lens will be delivered to you with a pre-paid, return shipping bag or label. Simply put the rental lens into the shipping case, the case into the shipping bag and and take the package to any Canada Post outlet. For large lenses that are shipped in a cardboard box, apply the return shipping label to the box. Return shipping costs are pre-paid.
No. Please leave cleaning and maintenance of rental lenses to us.
If you know that you will be late returning the rental lens, please contact us. We track the shipping status of our lenses and may contact you if the lens is late being returned to Canada Post. Late returns will incur a daily late fee until returned. Lenses that are not returned to us after 10 days of their due date will be considered lost and the customer will be billed for the lens replacement costs.
If something should happen to the lens while in your care, please contact us. Customers are responsible for all loss and damages to the rental lens while in their care. Any needed repairs must be performed by us. Please do not bring the rental lens to a repair centre yourself. Should a rental lens be lost or stolen while in your care, you will be responsible for the rental lens replacement costs. We recommend that customers contact their professional insurance agent or broker to ask about insurance coverage of rented property in their care prior to renting.
The rental agreement is accessible from the website menu bar. You can also view it here.