Privacy Policy

Information Collection and Use

We collect information from you when you register on the site, place an order, enter a contest or sweepstakes, respond to a survey or communication such as e-mail, or participate in another site feature. We may collect and store any information that you enter into the website or provide to us in some other manner.

We may ask for your postal code in order to determine shipping availability to your location. We may ask you for your name, e-mail address, mailing address, phone number, credit card information or other information when you make a reservation order. This information is used for security checks, billing and to fulfill your order. We may conduct anti-fraud and identity verification checks with your information including, but not limited to, Internet website searches, social media searches and telephone directory searches. We may use your information to contact you if we have questions resulting from our anti-fraud and identity verification checks, questions regarding billing, questions regarding your order or if contact is required at the end of your rental due to late equipment return, equipment damage or missing accessories.

Technical information from your browser may be automatically collected when you visit the Site. This information includes your IP address, your browser type, operating system, access times, the content of any undeleted cookies that your browser previously accepted from us (see 'Cookies' below), and the referring website address.

We may collect technical information from your web browser software including, but not limited to, your IP address, your web browser software type and version, your computer operating system, the time and date of your access and the content of any undeleted cookies that your web browser software previously accepted from this website and the web page previously visited upon arriving at the next. We may use this information for purposes of, but not limited to, facilitating delivery of web pages to you in response to your input, to analyze website traffic volume, performance and security, to administer the website, to facilitate visitor navigation through the website and to facilitate anti-fraud security checks.

We may ask you for your name and e-mail address if you wish to subscribe to our newsletter.

We will not sell, share, or rent this information to others in ways different from what is disclosed in this privacy policy.


We may provide necessary information to an outside website hosting and networking company to facilitate delivery of webpages and data to your web browser software. We may provide necessary information to an outside shipping company to deliver your order and to receive return of the equipment. We may provide necessary information to an outside financial data processing company to charge for goods and services provided. We may provide necessary information to an outside accounting company to analyze business performance. We made provide necessary information to an outside rental equipment provider should we need to sub-rent equipment to fulfill your order. We made provide necessary information to an outside e-mail distribution company to distribute our newsletter to people who subscribed to it. We may provide necessary information to financial collection firms, private investigation firms, legal firms and law enforcement authorities in the event of uncollected amounts owing or criminal activity. These parties are not allowed to use personally identifiable information for purposes other than the services requested.

This privacy policy does not cover any third party's use or handling of your information once it is shared. The privacy policies of the third parties will govern. We encourage you to visit the websites of those third parties. These parties or their servers may be located outside of Canada.


This website contains links (URL) to other websites. We are not responsible for the privacy practices of such other websites. This privacy policy applies solely to information collected by this website.

Surveys & Contests

From time-to-time we may present surveys and contests on the website. Participation in these surveys or contests is voluntary. Disclosure of information into surveys and contests is voluntary. Information requested may include, but not be limited to, con'#FFFF66'tact information, demographic information and user preferences and opinion. We may use this info'#FFFF99'rmation for purposes of, but not limited to, contacting winners of contests, awarding prizes and improving the performance of the business or website.


This website takes precautions to protect collected information. Order information, including credit card data, is received using Secure Socket Layer (SSL) technology. All collected information is contained within password-protected networks. Stored information is accessible to a single company employee with special access privileges.

Visitors Outside Canada

This Privacy Policy is intended to cover collection of information on the Site from residents of Canada. The data protection and other laws of Canada may differ from those in your country. If you are visiting the website from outside Canada, you acknowledge and agree that your information may be transferred, stored and processed according to the means described in this Privacy Policy.

Notification of Changes

If we decide to change our privacy policy, we will post those changes on our Homepage so our users are always aware of what information we collect, how we use it, and under circumstances, if any, we disclose it. If at any point we decide to use personally identifiable information in a manner different from that stated at the time it was collected, we will notify users by way of an email. Users will have a choice as to whether or not we use their information in this different manner. We will use information in accordance with the privacy policy under which the information was collected.


Questions regarding this privacy policy can be sent to:

Privacy Officer
Lens Lenders
PO Box 28074 Oakridge
London, Ontario
N6H 5E1
Telephone: 1-519-951-6772